Shipping And Delivery

As online shoppers ourselves, we know how important shipping is when it comes to placing orders. Both price and transit time are key indicators as to which website you may choose to shop from. That's why we've taken the necessary steps to streamline our order processing procedures and to minimize the time and cost you will experience when ordering dog products from us!


Shipping Policies & Rates

  • Orders are processed within 1 business day of your purchase on average. Having said that, we are often able to get packages out the door even faster!
  • All packages are shipped from our Midwest shipping facility
  • You can expect to see your package 2-4 business days after your order is processed (sorry Hawaii, yours may take longer!)
  • To expedite the shipping process, we may ship multiple packages to you for one order
  • We will never charge you handling or packaging fees
  • Once shipped, you will receive an automatic notification with your unique tracking number and shipping method
  • We will use one of the following trusted shipping providers: USPS, UPS, and FedEx
  • Shipping is a flat rate charge of $7.00 per order

Free Shipping

I don't know about you, but we love to receive free shipping when we shop online! If you live in the *contiguous U.S., you are in luck. If the subtotal of your order is above $99 you will automatically see your shipping fee waived upon checkout. Keep that in mind while shopping, since an extra Bully Stick or two may qualify you for the free postage, and what dog wouldn't appreciate a few extra natural dog treats or chews! Keep in mind that our free shipping offer cannot be combined with any other promotion.

Purchasing more than $99 worth of our products isn't the only way to get free shipping, in fact, there are two other ways to get your shipping at no cost. The first way is to check out our sale items. You will find specific items with no shipping costs attached to them. This means you can buy any quantity of that item and you won't be charged shipping. Think of it as our way of saying thank you for shopping with us!

The last way to receive free shipping, is to sign up for our newsletter. By doing that, you become part of the Pawstruck pack and receive regular updates and promotions not accessible to the public. Occasionally, we'll provide a coupon code for free shipping to be applied during checkout, so make sure to sign up today and keep an eye out for any of our money-saving promo codes!

*Free shipping promotions are for the the 48 continental U.S. states with physical street addresses. Additional charges may apply for PO Boxes, HI, AK, PR, APO/FPO, Guam, US Virgin Islands and other areas outside the contiguous 48 states. Additionally, free shipping offers cannot be combined with any other promotion. Please contact us if you have any questions about this.

International Shipping

Unfortunately, we are currently unable to offer international shipping from this website. That being said, we do ship internationally on our Dog Treat eBay store using the Global Shipping Program. If you live outside the U.S., be sure to check out our eBay store until we are able to get our own international shipping up and running.

Please email or call 1-800-715-4955 with any questions.